To Report Suspected or Known Child Abuse, Neglect, or Exploitation
Step 1:
Immediately telephone the 24-hour DCF Child Protection Hotline at 1-800-792-5200 or local DCF office. You will find a directory of the DCF Area Offices at www.mass.gov/dcf. Area Offices are staffed between 9 AM and 5 PM on weekdays. The DCF Hotline is always available, even on weekends and holidays.
Step 2:
All Mandated Reporters are required by law to mail or fax a written report using the following form to the Department within 48 hours after making the oral report: Report of Child(ren) Alleged to be Suffering from Abuse or Neglect.
For more information, see: A Mandated Reporter's Guide to Child Abuse and Neglect Reporting.
- Who are mandated reporters?
- When should I report?
- What will I be asked when I call? (From DCF website)
- What happens after I make a report?
Still have questions? Contact us.